Emeritus Scales Interview Research 10x
Online education platform uses AI interviews to understand learner motivations and barriers across programs.
Key Impact
- 110x increase in interview volume
- 2Learner insights integrated into program design
- 3Reduced research cost per interview by 70%
10x
Interview Volume
Compared to previous year
70%
Cost Reduction
Per interview vs. traditional
15
Programs
Informed by research insights
The Challenge
Emeritus offers hundreds of online programs across diverse subjects and needed to understand learner motivations, barriers, and outcomes at scale. Their small research team couldn't keep up with the demand for insights across so many programs.
The Solution
With Revelo, Emeritus scaled from a handful of interview studies per quarter to running research across multiple programs simultaneously. AI moderation handled the interviews while the team focused on synthesizing insights into program improvements.
The Impact
The 10x increase in research volume means every major program now benefits from learner insights. Marketing messaging, curriculum design, and enrollment strategies are all informed by qualitative data.
“Scaling 10x wasn't just about more interviews — it meant every program team finally had access to learner insights.”
Listen to your customers
See how AI-moderated interviews can transform your research.