Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, request customer support, or otherwise communicate with us. This information may include your name, email address, phone number, company name, job title, and payment information.

We also automatically collect certain information when you use our platform, including your IP address, device type, browser type, operating system, referring URLs, and information about how you interact with our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our platform

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information about you as follows:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Our platform is SOC 2 Type II certified and GDPR compliant.

All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. We implement strict access controls, regular security audits, and maintain comprehensive logging and monitoring.

5. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Research data collected through our AI-moderated interview platform is retained according to the data retention settings configured by our customers. Customers can request deletion of research data at any time.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate personal information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at privacy@revelo.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. We use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until you delete them or they expire).

You can control the use of cookies at the browser level, but disabling cookies may limit your use of certain features or functions on our website or service.

8. International Data Transfers

We may transfer your information to servers located outside of the country where you live. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Revelo, Inc. Email: privacy@revelo.ai Address: 123 Research Avenue, Suite 400, New York, NY 10001